Wilmington Apartment Association Crest Award 2008

Congratulations to The Reserve at Forest Hills for winning Property of the Year at the annual Wilmington Apartment Association Award Ceremony on 12-09-08. Congratulations to their team.

Property of the Year 2008

The Above and Beyond Property of the Year Award is given each year to the property that goes above and beyond expectations in their performance, is committed and determined to doing their absolute best as a team, and sets the standards by which others must follow.

While they made it look easy, they struggled with some difficulty over the last year, both personally and professionally. Their property replaced every single window, over 1000 windows this year, along with the high turnover, and resident retention endeavor, proved to increase the tension for their team. Four of the employees had husbands in Iraq, the Property Manager’s daughter had surgery, the Maintenance Supervisor had a heart catheterization, the groundskeeper was hospitalized for two weeks and the housekeeper’s son was hospitalized for 3 weeks. At the end of the day……even with all they endured……they stuck together as a team, and pulled off an amazing year!

Accomplishments for the year:

•Has become a pillar of success in the company through their commitment and determination to uphold our ideas of excellence in all that they do, no matter what internal or external obstacles they encountered.

•The leasing staff came together to help clean apartments while the housekeeper was out with her son.

•Their tenacity and loyalty not only to the company but to each other.

•Completed window and blind replace project three months early.

•Sustained a year to date average occupancy of 95.3%

•Won 2nd Quarter Clean/Green Award

•Maintenance Supervisor was run over by a golf cart, but don’t worry he is ok!

•First ever 2 time winner of this award.


The winner of this award:

Reserve at Jacksonville Commons

Congratulations to the entire staff: Jennifer Hewitt, John Riggs, Selina Daniels, Mia Oquendo, Ashley Justice, Robert Dula, Michael Campbell, Michelle McConnell, John Bellamy & Phillip Graham.

Your staff is truly deserving of this prestigious award.

Manager of the Year 2008

The Above and Beyond Manager of the Year Award is given each year to the Manager that goes above and beyond expectations in their daily duties, is committed and determined to doing their personal absolute best, and is a role model to others in their profession and in the company.

The winner of this award:

Brandi Robertson
Salisbury Village/Halton Park


Brandi Robertson joined Blue Ridge Property Management in July of 2007 as the manager at Salisbury Village. Her team always knows she is going to hold them accountable but, will lead them and teach them to grow and become a better team member. In October 2008 she accepted the challenge of transferring to Halton Park.


During 2008 Brandi:

•Maintained an average occupancy of 98% at Salisbury Village

•Exceeded NOI by 3.2%.

•Maintained uncollectible accounts @ 0.14%

•Consistently scores well on her shops, making her a Silver Phone Champion and Platinum Video Champion.

Congratulations to Brandi Robertson for a truly deserving win.

Management & Marketing Team Member of the Year 2008

The Above and Beyond Management & Marketing Team Member of the Year Award is given each year to the team member that goes above and beyond expectations in their daily duties, is committed and determined to doing their personal absolute best, and is a role model to others in their profession and in the company.

The winner of this award:

Robin Dowd
Independence Park


Robin Dowd joined Blue Ridge Property Management in March 2008 as the Leasing Consultant at Independence Park. She began her BRPM career as 1 of 2 staff members on a lease up site. She received a 100% on her video shop making her a Platinum Champion. Her hard work was essential to the success of the Grand Opening when she went ABOVE AND BEYOND in preparing the property for this prestigious event. Her experience and enthusiasm has made a difference to their team. Her manager relies on her heavily and Robin is fully trained to complete daily tasks in the mangers absence.

Congratulations to Robin for your hard work and dedication.

Maintenance Supervisor of the Year 2008

The Above and Beyond Maintenance Supervisor of the Year Award is given each year to the Maintenance Supervisor that goes above and beyond expectations in their daily duties, is committed and determined to doing their personal absolute best, and is a role model to others in their profession and in the company.

The winner of this year’s award is:
Jason Riggs
Reserve at Bradbury Place


Jason joined our Blue Ridge family in 2003. On the merit of his hard work and dedication at Jacksonville Commons, Jason was promoted from the position of Painter to Maintenance Technician, and later rose to the ranks of Assistant Maintenance. During the summer of 2005 Jason transferred to Goldsboro where he was promoted to Maintenance Supervisor of Legacy at Berkeley Place. Jason is a trainer and mentor and possesses a strong sense of ownership in his work. During the past year he has been called upon to:

• Assist in training and development of personnel new to the Blue Ridge culture throughout the Coastal Region.

• Transferred to and opened Reserve at Bradbury Place

• Provided assistance to Legacy at Berkeley Place until his replacement could be procured.

• WOW’s us all with his award winning personality

We are all very proud of Jason’s accomplishments during his tenure with Blue Ridge Property Management. Congratulations Jason Riggs!

Maintenance Support Team Member of the Year 2008

The Above and Beyond Maintenance Support Team Member of the Year Award is given each year to the maintenance team associate that goes above and beyond expectations in their daily duties, is committed and determined to doing their personal absolute best, and is a role model to others in their profession and in the company.

The winner of this year’s award is:
Charles Fite
Assistant Maintenance Supervisor
Reserve at Forest Hills

Chuck joined our Blue Ridge family in 2006. On the merit of all his hard work and dedication Chuck was promoted to the Assistant Maintenance Supervisor this year. He has overseen and completed 264 turns as well as completing 850 work orders. He constantly demonstrates a can-do attitude and is highly respected by his teammates, vendors and residents. He actively supports his local Apartment Association and in 2007 traveled to Cumberland County to compete in their Maintenance Mania event. He not only won the event but also qualified to compete in the National event in Las Vegas where he placed 6th nationwide. Chuck represents all the fine qualities that Blue Ridge looks for in our team members and we are very proud to present this prestigious award to him.

Resident Satisfaction Award 2008

This award is given to the BRPM property that achieves the highest resident satisfaction score in the Portfolio.

This year’s winner is:

Independence Park
With an Overall Average of 4.64

Community Outreach Award 2008

This award is given to the BRPM property that has made the most impact on their community through acts of charitable service.

This year’s winner tackled a number of endeavors:

• Boys and Girls Club
• Second Harvest Food Drive
• Toys for Tots
• The Salvation Army Angel Tree
• Wounded Warrior Project
• American Breast Cancer Society
• Onslow Shop with a Cop
• Relay for Life
• Personally donated $400.00 to replace presents stolen from a team-members home after a break-in
• Received the Mayor’s award for “Distinguished Service by a Business”

This team has fulfilled and embraced the Blue Ridge commitment; “Creating positive impact for all we touch so that we leave each community better than we found it." They are truly deserving of this award.


The winner of this year’s award is:

Reserve at Jacksonville Commons
Congratulations to the entire staff!

2008 Reader's Choice Award

Congratulations to Palladium Park for being recognized as the best of the best by the High Point Enterprise newspaper!

2008 Tami Fossum Wins NAA Professional Designate of the Year

It is with great pleasure that we share with you that Tami Fossum of Blue Ridge Property Mangement has been selected by the National Apartment Association as the recipient of the Paragon Award: Professional Designate of the Year.

She was presented this prestigious award at the NAA Education Conference in Orlando, Florida in June 2008. She was selected based on the following criteria among her peers across the country by a national selection committee:
Professional Designate of the Year (note – this nominee must be employed at a middle to executive level, managing a portfolio of communities)
• Achievement of portfolio financial goals
• Team leadership and role modeling
• Effective management and execution of multiple priorities and assignments
• Development of industry personnel
• Local association recommendation
• Supervisor's recommendation &
• Report of qualifying experience

2008 Distinguished Service by a Business

The Reserve at Jacksonville Commons Apartments has been recommended to the Mayor’s Committee for Person with Disabilities for a monthly award in the category of “Distinguished Service by a Business.”


“I would like to thank the management and staff of The Reserve Apartments for the difference they make in the lives of our disabled community. The accommodations provided by your complex have increased the quality of life of disabled individuals and you should be commended for your efforts. The generosity of the management and staff of the Reserve Apartments is a true inspiration for others.” -Sammy Phillips, Mayor


The Reserve was recognized at the Jacksonville City Council meeting on Tuesday, May 20th, 2008.

2007 Blue Ridge Portfolio Recognized Nationally

The 2007 Satisfacts annual company awards have been released and Blue Ridge Property Management placed third nationally in our category. This is a wonderful acknowledgment and we appreciate all the hard work and commitment to service that you guys show each and every day. You should be very proud!

Check out the Satisfacts logo on BRPM website.

2007 GCAA Instructor of the Year

Tami Fossum, Regional Asset Manager received the Instructor of the Year Accolade award for 2007 from the Greater Charlotte Apartment Association.

2007 TAA Property of the Year 1-8 Years

Legacy at Friendly Manor received the Triad Apartment Association Property of the Year Award for the 1-8 year age group.

2007 TAA Assistant Manger of the Year

Walter Vogler, Assistant Manager of Abbotts Creek received the Triad Apartment Association Assistant Manager of the Year award for 2007.

2007 GCAA Manager of the Year

Melody Reddick, Property Manager of Ashford Place in Charlotte, NC received the Greater Charlotte Apartment Association’s esteemed Manager of the Year Accolade award for 2007.

2007 Maintenance Mania

The Fayetteville area saw its first Maintenance Mania competition April 26, 2007. BRPM was represented by the team of Chuck Fite and Francisco Garcia, both of Reserve at Forest Hills. Francisco had the best score overall for changing a handle lock the quickest. Chuck and Francisco’s car one 1st place in the race competition and they also won 1st place overall for having the best combined score. This is a national competition and Chuck and Francisco have a shot at going to Las Vegas to compete against the best of the best. Let’s all wish them well! A big “Thank You” to Mike Lopeman of Legacy at Cross Creek for organizing the whole event. Great job guys!

2006 GCAA Service Team Member of the Year

Jeff Allende, Maintenance Supervisor of Pavilion Crossings received the Charlotte Apartment Association Service Team Member of the year award for 2006.

2006 TAA Leasing Professional of the Year

Daniel Runyon, Leasing Consultant of Friendly Manor received the Triad Apartment Association Leasing Consultant of the Year award for 2006.